FAQs

Our website is open 24 hours a day, 7 days a week.

At Damsonpharmacy.com, you have quite a few avenues to save on your purchases of any products: Rewards for You! DamsonPharmacy has a Reward Points Programme by which you automatically score points on any of your purchases. Once you have received enough points, you can convert those points into earnings and redeem it on your future orders. You get to see more savings when you shop regularly for all your health products at our one-stop pharma.

At Damsonpharmacy.com, your privacy and security are extremely important to us. We are committed to protecting the confidentiality of your personal information (your name, address, email address or credit card information) and we never share them with any other person or company. It is used solely by our authorised personnel to process your order. Please note that all information provided to us is subject to doctor–patient privilege laws. Being compliant with PCI DSS Level 3, we use the latest electronic security measures and our servers are protected by secure firewalls to prevent unauthorised access to your personal data.

No, we do not accept any insurance plans.

To know about our Return and Refund policy, please click here.

Although we make every effort to ensure product images on our website are identical to the item you receive, occasionally actual product colour may vary from the image shown. We cannot guarantee the accurate representation of the product because not all computer monitors may have the same colour settings. Please note that product image on our site is for illustrative purpose only.

Yes. The medications that you purchase at our pharmacy are of the highest quality. The prescription medications we provide are procured from world-class and well-recognised pharmaceutical companies such as GlaxoSmithKline, Pfizer, Wyeth, Merck, Ranbaxy, Dr. Reddy’s, Nicholas Piramal, Sun Pharmacy and other global industry giants. They are manufactured under government supervision, prepackaged in factory-sealed blister packs and untouched by human hands.

According to the trademark laws, generic pill is not allowed to look exactly like its brand-name version. So the pills (generic version) you received normally will look different from their branded counterparts, even though both contain the same active ingredient(s) and work in the same way exactly.

Generic Drugs, also known as Generics or Generic Medications, are drugs that are marketed without brand names and are considered identical as their brand-name counterparts in all respects such as strength, dose, active ingredients, intended use, route of administration, efficacy, bioavailability and safety. As required by the CDSCO, India’s regulatory body for pharmaceuticals, Generics must meet the same rigid standards as set for brand-name counterparts.

Yes, all of our generic drugs are procured from the world-renowned manufacturers and thus our generic products meet rigorous specifications and are strictly regulated for safety, quality and potency. By law, generic drugs must be bio-equivalent to brand-drug counterparts.

Damsonpharmacy.com stocks a wide range of pharmaceuticals and other healthcare products. However, if you do not find what you need, please feel free to contact our pharmacists by emailing to care@damsonpharmacy.com. We will get back to you as soon as possible to let you know the availability of the requested medication/products.

Damsonpharmacy.com takes greatest possible care in packaging your order. Untouched by human hands, your order will be packaged in factory-sealed blister-packs.

No. Damsonpharmacy.com does not charge any additional professional fees on your prescription drug orders. The Pharmacist review charges are already included in the listed prices of our products.